Guide
Contact Us
What to contact us about, how fast we respond, and the one thing we won't do for any amount of money.
Last updated July 28, 2026
On this page
Here is what we can actually help with, how long a reply takes, and one thing we will not do no matter who asks.
What to contact us about
Correction request
Spotted an out-of-date price, a trial offer that has changed, or a factual error in a review? Tell us what page it’s on and what changed — we verify every correction ourselves before updating anything.
Platform enquiry
Represent a psychic chat platform and want to be considered for coverage, or think we’ve misrepresented something about your service? Get in touch with the details and we’ll take a look.
Claim your reader profile
If you’re an individual reader and believe a profile on our site is inaccurate or should be attributed to you, tell us which profile and the platform it’s listed under.
Press & partnerships
Journalists, researchers, or partners looking for data or comment on the live psychic chat industry can reach the editorial team through this same channel.
Response times
We aim to respond to all enquiries within 24–48 hours. Correction requests that turn out to need re-testing a platform take longer, since we verify changes ourselves rather than simply taking a submitter’s word for it.
What we will not do
We do not sell placement. No platform can pay us to appear higher in a ranking, to receive a better score, or to have a negative rating removed or softened. If a correction request turns out to be a request to make a rating more favourable without a factual basis, we decline it and say so.
Frequently asked
Do you offer paid reviews or sponsored placements?
No. We do not have a paid-review or paid-placement product, and we would decline the request if offered one. See our full policy on the about page.
I’m a reader on a platform you cover — can I ask you to update my rating?
You can ask us to re-verify it. If our testing notes turn out to be wrong or out of date, we correct them. We do not adjust a rating on request alone without re-checking the underlying evidence.
How do I report something that looks like a scam?
Send us what you saw and, if possible, a screenshot or the platform and reader name involved. We factor confirmed scam patterns into how we score a platform, and into our safety guidance.
Compare the top-rated chat platforms
Re-scored every 30 days. No sponsored placements.